Refund Policy

BlueWebstore 
Ecove Solutions Private Limited
Refund Policy 


STANDARD REFUND TERMS AND CONDITIONS 

1. Products purchased from Ecove Solutions Private Limited through its web Brand www.bluewebstore.com may be refunded only if cancelled within the following timeframe:

Annual Plans+ - Within 48 days of the date of the transaction

Monthly Plans*+ - Within 12 hours of the date of the transaction

*Monthly Plans include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.)
**Security products with remediation service cannot be refunded once a cleanup request has been submitted.


“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Ecove Solutions Private Limited in accordance with the terms and conditions of the applicable product or service agreement.

You may cancel a product at any time, but a refund will only be issued if you request a refund via telephone with Bluewebstore customer service within the refund timeframe specified for the applicable product, if available at all.
Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products. 
This Policy is provided in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, the English version will control and prevail. 

PRODUCTS NOT ELIGIBLE FOR REFUNDS
1. Domain Registrations, either new or transfer case
2. SSL Certificates 
3. Premium Domain Names
4. Redemption Fees
5. Cloud Servers

PRODUCTS WITH SPECIAL REFUND TERMS

SEO Services
You can cancel SEO Services at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed. If you cancel SEO Services and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for future months. 

Social Media Management
You can cancel Social Media Management at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed. If you cancel Social Media Management and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for future months. 

Professional Web Design Services

Web Services: 30% cancelation fee when in progress, 70% cancelation fee when site design is delivered for review, non-refundable once complete.
Logo Design: 40% cancelation fee when in progress, non-refundable once Artwork Delivered.
Website Makeover Services: 30% cancelation fee when in progress, 70% cancelation fee when site design is delivered for review, non-refundable once complete.

Expert Services
If an Expert Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).

Hosting Services
If a Hosting Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).